Policies
Shipping & Returns
Production time
Every High Function piece is made to order — nothing sits in a warehouse. Production takes 2–4 working days before your order is dispatched. This is separate from delivery time.
Delivery time
After dispatch, UK delivery takes 3–5 working days. Including production, UK orders typically arrive within 5–9 working days of ordering.
UK shipping is free on orders over £59.
International delivery costs and estimated times are calculated at checkout based on your destination.
Tracking
Tracking information is emailed to you once your order is dispatched from our fulfilment partner.
Returns
We accept returns within 30 days of delivery. Items must be unworn and unwashed. Contact us to start a return and we'll provide instructions.
Refunds
Refunds are processed within 5–7 working days after we receive the returned item, back to your original payment method.
Questions?
Check the FAQ or get in touch — we aim to respond within 24 hours on business days.